Last Updated: August 19, 2026
NOTICE
Hangzhou Rayin Technology Co., Ltd. (“Hikrayin”, “we”, “our”, “us”) are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws, and we are equally committed to ensuring that all our employees and agents uphold these obligations.
This Privacy Policy explains how we collect, use and handle your personal information when you visit hikrayin.com and its sub-websites, including any content and services offered on, by or through it (collectively, the “Hikrayin Site” or “Site”). Please review this Policy before using related Hikrayin Sites.
In addition to what you can see under the Site, Hikrayin Services we offered may also include other types and features, which may be subject to other privacy policies, and you are advised to read this Privacy Policy and any specific policy for your interest before using Hikrayin Services.
This Privacy Policy does not apply to personal information collected by us offline or through any other means not involved in this Policy, or to information collected by any third party. In addition, the Site may contain links to third party websites. Your personal information might be collected by such third party when you are using its services; therefore, Hikrayin encourages you to learn about the privacy practices of such third party.
We may modify this Privacy Policy at any time, and we will always ensure that the most current version is posted on the Site. You can determine when this Privacy Policy was last revised by referring to the date it was “Last Updated” above.
If the personal information you submitted to us contains other individuals’ information, you warrant that you have obtained the approval of such individuals.
By accessing the Site, you acknowledge that you have agreed to our process of your personal information in accordance with the Policy.
“Personal Information” in this Policy shall have the same meaning as “personal data” and shall include any information relating to an identified or identifiable natural person (“data subject”).
1. What Information We Collect
When you use the Site, Hikrayin may collect certain information about you as described in this Policy. The information can be divided into information that you actively and voluntarily provide and information that has been generated by us in connection with your use of the Service. As permitted by applicable law or after obtaining your prior consent, we may further collect personal information that is necessary for your use of Service provided by third party.
The personal information that we collect depends on your use of the Service. Here are more details on the categories of personal information we collect when you using Hikrayin Service:
• Your contact information, including name, e-mail address and telephone number, as well as the company information where you work for, that you provide by filling in forms of accessing the features like Downloads Message, Request More Information, Get in touch, etc. The information you submit may vary per the features you use;
• Information on your interaction with our Service, including your device, information on your operating system, sites and services accessed during your visit, the date and time of each visitor request;
• Certain information is automatically received and stored whenever you interact with us, e.g. IP address and information through cookies, including the visitor volume, access time, and user preference.
2. How We Use Your Information
Hikrayin may use your Personal Information for the following purposes:
For Hikrayin’s legitimate interest, namely:
• to respond to your enquiries;
• to proceed any activities you subscribed on the Sites;
• to increase the safety of the Site, such as security protection, fraud detection, filing and backups;
• to perform analytics and conduct visitor research;
• manage our everyday business needs, such as auditing, fulfillment, and enforcement of our corporate reporting obligations;
To perform the agreement we have with you, for example:
• to provide other services you request
To meet Hikrayin’s legal obligations, such as a court order or other binding decision(s),
With your express consent, to
• send electronic communications to tell you about new products and services;
• use certain non-essential cookies to better understand user behavior, in order to optimize user experience, perfect function design and offers for products and services from us or to provide better services;
• accomplish a purpose unrelated to those described in this Privacy Policy by first notifying you and, where required, offering you a choice as to whether or not we may use your Personal Information in this different manner.
3. How We Share Your Information
We do not sell any personal information to third parties and we never will.
We may share personal information with third parties on the basis of non-disclosure agreements.
The following are the limited situations where we may share Personal Information:
Our Affiliates. We share your personal information with our affiliates, who are required to use that information in accordance with the purposes described in this Privacy Policy, for example, to provide technical support as per your request.
Others working for and with Hikrayin. We use service providers, vendors, technicians and other third-parties to help us process, store, and protect some of your data and otherwise help us administer our Products and Hikrayin Services effectively, provide a better user experience, process your purchases, and increase the quality of our Products and Hikrayin Services. These third-parties are forbidden from using your personal information for non-Hikrayin purposes and are required to protect your information in accordance with this Privacy Policy and applicable laws.
Law and Order; the Public Interest. We may provide information to third-parties if we believe in good faith that we are required by mandatory law to do so. For example, to comply with legal orders and government requests; response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts; to protect the interests of our customers and users of Hikrayin Service; to respond to claims that any content posted or displayed using Hikrayin Service violates the rights of third parties; in an emergency protect the health and safety of users of Hikrayin Service or the general public; or to enforce compliance with our Terms of Service.
New Owner. If Hikrayin and/or all or part of our assets are ever sold or transferred, your personal information may be among the items sold or transferred. Under such circumstance, we will notify you by means of notice on the Site of (i) the identity and contact information of the purchaser or transferee, (ii) your right to revoke your consent to the provision of personal information, and (iii) the means by which you may revoke such consent.
Legitimate Business Interests of Hikrayin. We share information to protect our own legitimate business interests when we believe in good faith that we are required or permitted by law to do so. For example, we may share your personal information as needed to support auditing, compliance, and corporate governance functions; to combat fraud or criminal activity; to protect our rights or those of our affiliates and users; or as part of legal proceedings affecting Hikrayin.
4. Securing and Retention Your Information
Security. We have implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We have a team dedicated to keeping your information secure and testing for vulnerabilities. We also conduct periodic reviews and assessments of the effectiveness of our security controls.
Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, Hikrayin cannot guarantee that your personal information is under absolute security with the existing security technology. If you have any questions about the security of the Site, please contact us.
Retention. Generally, we store your information on Hikrayin’s servers which is established upon third-party servers until you delete or edit it, or for as long as we need it to support your use of our Site, unless a longer retention period is required or permitted by applicable law.
5. Your Rights
Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access, update or delete your personal information by contact us at privacy@hikrayin.com. We are ready to assist you in managing your subscriptions, and removing your active profile and data.
You have the right to object at any time and for reasons derived from your personal situation to our processing of your data on the legal grounds of” legitimate interest”. If you exercise your right of objection, we will stop processing your data unless we can demonstrate compelling legitimate grounds for the processing which override your rights.
Subject to limitations in applicable law, you may have certain rights in respect to your personal information, such as a right of access, rectification, restriction, opposition, and portability. In order to exercise your rights please contact us. You also have the right to withdraw your consent at all times, free of charge. You can do this by opting out from direct marketing and by rejecting the use of cookies through your browser settings. If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the data protection authority in your country/region of residence.
6. Children's Privacy
Hikrayin does not intend that any portion of the Site will be accessed or used by children under the age of 18, or equivalent minimum age in the relevant jurisdiction, and such use is prohibited. The Site is designed and intended for adults. By using the Site, you represent that you are at least 18 years old or above the equivalent minimum age in the relevant jurisdiction, and understand that you must be at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction, in order to use the Site. If we have collected or received personal information from a child under 18 or equivalent minimum age in the relevant jurisdiction without verification of parental consent, we will promptly delete such information. If you are a parent or guardian of a child under the age of 18 or equivalent minimum age in the relevant jurisdiction and believe he or she has disclosed personal information to us, please contact us. A parent or guardian of a child under the age of 18 or equivalent minimum age in the relevant jurisdiction may review and request deletion of such child’s personal information as well as prohibit the use thereof.
7. Global Operation and Data Transfers
We transfer and process your information globally both in our own facilities and with service providers, or partners, regardless of where you use our Services. As Hikrayin operates globally, we may transfer your personal information to our affiliates worldwide, when processing that information for the purposes described in this Privacy Policy, e.g. if you request for customer services from Hikrayin, our colleagues in China may access certain of your information (wherever you are located) in order to provide the requested services to you. We shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You hereby agree to the data transfer and you have the right to be informed of the appropriate safeguards taken by Hikrayin for this transfer of your Personal Information.
The personal information we collect from you will be stored on servers located in [United States/Germany/Netherlands, etc. The laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country. You have understood that the risks under applicable data protection laws are different and we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy.
8. Contact Us
Please contact us if you have any questions or comments about our privacy practices or this Privacy Notice. You can always reach us by using the contact information on Contact. Please provide: (i) your name (or nickname), your country/region of residence and your preferred method of contact; and (ii) the details of your request or comment along with any corresponding website links.
9. Additional Terms
Use of Cookies
We also use cookies and other technologies to keep records, store your preferences, improve our advertising, and collect certain non-identifying information, like log data and device data. This allows us to better understand how you use our Services, diagnose and troubleshoot any problems you’re having, and otherwise administer and improve our Services. The use of cookies also helps you to smoothly navigate our websites. You can set your browser to detect and reject cookies.
Please see more information in our Use of Cookies.
Use of Customer Services
If you contact us with questions or concerns about Hikrayin Services or Products, we may use your personal information to verify your identity and respond.
EU/UK addendum
If you are located in the European Economic Area (“EEA”) and the UK, Please note:
You have a right to object to the processing of your Personal Information where the processing is carried out for our legitimate interests. Subject to limitations in applicable data protection laws, you have certain rights in respect to your Personal Information, such as a right of access, rectification, erasure, restriction, objection, portability and the right not to be subject to decisions based solely on automated processing, including profiling. In order to exercise your rights, please contact us. You also have the right to withdraw your consent at all times, free of charge. The withdrawal of your consent shall not affect the lawfulness of processing based on consent before its withdrawal. However, your withdrawal may affect your continued use of Hikrayin Services. If you have concerns about how we handle your Personal Information, you have the right to lodge a complaint with a data protection authority.
